Hello Pathkumar,
I appreciate you already submitted your driver's license, however, our Accounts Department has requested an additional piece of ID to verify your identity.
As a result, we kindly ask you to send us a different Official Government Identification (e.g. Identity card or passport) to the one provided. Please make sure the second ID provided is scanned at a sufficient image quality, without blurry sections or white spots.
Rest assured that your privacy is of utmost importance to us. Any documents we collect are exclusively used for compliance purposes.
Regards
Alexander Alonso
VoIP.ms Customer Service