CIC Call Centre Service



Get information on citizenship and immigration programs in Canada by:

Using the Call Centre's automated telephone service, or
Speaking with a Call Centre agent.


INFORMATION 24 HOURS A DAY

An automated telephone service is available seven days a week, 24 hours a day. You can listen to pre-recorded information on many Citizenship and Immigration programs. If you have a touch-tone phone, using the automated service is simple. This pamphlet will help you use CIC's automated telephone service to find the information you need.



HOW TO CONTACT THE CALL CENTRE

If you are in the local calling area of:

Montreal, please call
Agents are available Monday to Friday, 7 a.m.-4 p.m. (514) 496-1010
Toronto, please call
Agents are available Monday to Friday, 8 a.m.-4 p.m. (416) 973-4444
Vancouver, please call
Agents are available Monday to Friday, 8 a.m.-4 p.m. (604) 666-2171
From anywhere else in Canada, call 1 888 242-2100
(toll-free)